Version Date : December 1, 2022
1. What is personal data:
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in the context of providing our Services or communicating about these Services exclusively.
We only collect personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. Thus, you will never be asked to enter personal data considered "sensitive", such as your political, philosophical or religious opinions.
By browsing or registering on the site, you authorize us to process your personal data.
2. In which cases do we collect your personal data and what data is collected?
We may collect and store your personal data, in particular when you:
-browse the Site
-create an account
-pay for a Service
-subscribe to our newsletter
-fill out an online form
We use your personal data to allow the implementation and management of the Services and respond to your specific requests. We also use your personal data in order to operate and improve our Services, our Site and our approach, in particular to better adapt our Services to your expectations.
2-1. Navigation on the Site
2-1.1. Connection data : each time you connect to our Site, we may collect personal data such as, in particular, your IP address, the date, place and time of connection, as well as information on the Navigator that you use.
2-2. Creation of an Account and processing of your service request
Access to some of our Services requires the prior creation of an account. You will be asked to enter a number of personal data when creating your account, including your first and last names, your postal address, your e-mail address and your telephone number.
As part of the processing of your request, to offer you a consistent service, we may ask you for a certain amount of information about you (identity, age, address, email, telephone number, profession, nationality, place of birth and all information necessary for the provision of the service). We may also ask you for information about your family, including as part of a divorce-related service. This processing information is collected and used by the service to process your request.
For paid services, when you pay online, you agree that we may use payment service providers who may collect your personal data in order to allow the proper functioning of card payment processing services. credit and, where applicable, delivery of products.
To pay for your purchase, you must provide your billing details as well as your payment details, i.e.:
-the number of your payment card or means of payment (invisible to us)
-the name of the holder of the means of payment
-the date of validity and the security codes (invisible to us)
-your postal address
2-4. Subscribe to our Newsletter. We collect the email address you give us to receive our newsletter. You can give your prior consent to receive our newsletters about new services and promotions, as part of the Services. You have the right to withdraw your consent to receive such newsletters at any time and free of charge.
2-5. Forms. When you choose to fill out a form on the Site or on third-party websites displaying our advertisements (eg Facebook), we collect the information entered in the form.
2-6. contacts. We use your data to respond to your requests to our service, to confirm information and to provide you with information about the services.
3. How do we protect your personal data?
We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of your personal data.
We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their probability.
However, as no security measure is infallible, we are not able to guarantee absolute security for your personal data.
In addition, it is your responsibility to also ensure the confidentiality of your data and not to communicate the passwords allowing you to access your account, a form, including your mailboxes. Do not share this information with anyone. If you share your computer, remember to log out before leaving a service.
4. In which cases do we share your personal data?
4-1. Sharing of your personal data with third-party companies
When browsing the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf in order to allow the proper functioning of the services, their processing and online payments (by credit card and others).
Personal data may be transferred to countries outside the European Union for the purpose of processing your requests, entering formalities and hosting and securing personal data.
In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements. in accordance with the standard contractual clauses enacted by the European Commission and declared to the CNIL. Other transfers of personal data to the United States, in particular for customer relationship management (CRM), are governed by the EU – US PRIVACY SHIELD (European Union-United States Data Protection Shield).
We do not share your personal data with third-party companies for external marketing and/or commercial purposes. We do not sell your data and we do not intend to sell it.
4-2. Sharing with the authorities
We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to prejudice our rights, any other user or third party. Finally, we may be legally obliged to disclose your personal data and cannot oppose this.
5. How long do we keep your personal data?
We will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out and in compliance with laws and regulations.
In any case, your data will be kept for a period of 10 years from the last act carried out by you, the service and the service providers.
6. Cookies: how do we use them?
6-1. What is a cookie ?
A cookie is a text file likely to be placed in a terminal when consulting an online service with browser software. A cookie file allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
6-2. What are cookies used for?
-to establish statistics and volumes of visits and use of the various elements making up our services (headings and content visited, routes), allowing us to improve the interest and ergonomics of our services;
-to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the hardware and viewing software or of reading that your terminal has;
-store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, content of an order basket, etc.) ;
-to allow you to access reserved and personal areas of our Site, such as your account and to implement security measures.
When you browse the Site, social network cookies may be generated, in particular via sharing buttons which collect personal data.
6-3. How can you control the cookies used?
You can configure your browser software at any time so that cookies are saved in your terminal or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie can be saved in your terminal.
7. What are your rights?
The online sites and services can be accessed and used in and from around the world without our being able to limit it.
Also, whether you are a visitor or a customer, you are likely to browse our services from wherever you wish.
You are the only ones to have communicated to us the data in our possession, via the Online Service. You have rights over your personal data.
7-1. For users (customers and visitors) from the European Union (EU), Switzerland and the United Kingdom (UK)
In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after having proved your identity, you have the right to ask us:
1. Access to your personal data and a copy of the personal data the service has about you.
2. Rectification of information about you if you believe it to be inaccurate.
3. The erasure and/or non-use of your personal data.
If you are located in the EU, Switzerland or the UK, you also have the right to raise concerns about the processing of your personal data and to tell us about any concerns you have about the processing of your personal data.
In addition, within the limits set by law, you also have the right to oppose the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time.
In addition, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending an email via the contact tab of the site in French or in English.
These rights are exercised subject to the legitimate reasons for refusal and the information that we are legally required to keep.
If we are forced to refuse your request in whole or in part, we will justify our refusal and/or our limitation in order to allow you to contact the competent supervisory authority if necessary.
How to exercise your rights?
To exercise your rights, you must send us your request in writing, justifying your identity.
You can submit your request by email via the contact tab of the site French or in English.
You can also choose to contact the DPO and responsible for processing ( file manager) the Service directly, by email or by telephone:
Mrs. Ingrid TORDJMAN
Lawyer at the Paris Bar -E.I
122 avenue des Champs Elysées 75008 PARIS
Telephone: +33 (0) 1 48 06 95 33
You can contact the DPO directly, including via the contact form on the site in French or in English.
We hope we can resolve all your privacy concerns. If after contacting us directly you are not satisfied, you also have the right to lodge a complaint regarding the processing of your personal data with the data protection authority (DPA) in your country of residence, in accordance with GDPR Article 77.
For example, in France, the competent authority is the National Commission for Computing and Liberties (CNIL). In Spain the competent authority is the Spanish Data Protection Authority (AEPD) and in the UK the competent authority is the Information Commissioner's Office- ICO).
7-2. For users (customers and visitors) from Israel.
The European Union recognizes this State as guaranteeing a level of protection adequate to the rules of the GDPR.
Our Israeli users benefit from the same level of protection and the same rights as our European users.
You can send us any questions and/or complaints, in the same forms as for our European users as described in point 7.1- How to exercise your rights?
7-3. For users (customers and visitors) from the United States and particularly from California and Virginia.
- If you use our services from the United States, it is possible that depending on your State of residence, your rights are slightly different.
With regard to the processing of your data by our services in compliance with the European GDPR, including for our users in the United States, we thank you for sending us your questions or complaints in the same forms as for our European users as described. in point 7.1- How to exercise your rights?
- If you live in California or Virginia, California, you have certain rights regarding your personal information (including under the California Consumer Privacy Act- CCPA / Do not sell my personal information).
This includes the right to request:
-specific information about the information we have collected about you
-a copy of your personal information
-corrections of inaccuracies in the personal information we maintain about you
-deletion of your personal information
These rights are exercised subject to the legitimate reasons for refusal and the information that we are legally required to keep.
If we are forced to refuse your request in whole or in part, for legitimate reasons, we will justify our refusal and/or our limitation in order to allow you to seize the competent supervisory authority.
We inform you that we do not sell your data to third parties. Also we haven't sold any data in the last 12 months, and we don't plan to do so.
To exercise your rights, or submit a request concerning your rights, you must send us your request in writing, providing proof of your identity. We encourage you to do so by completing the contact form directly on the site. Obviously, you can also contact us in the same ways as for users in the European Union as described in point 7.1- How to exercise your rights?
California and Virginia residents may also designate an authorized agent to make a request on their behalf. To appoint an authorized agent, you must provide us with written authorization for the agent to make the request on your behalf and provide us with a signed power of attorney. You will also need to present both your credentials and those of the agent you are authorizing.
If you are a customer and you do not accept certain changes made, you must notify us by email or by post so that we can stop the service for you.
If you are a visitor and you do not accept certain changes made, you must stop browsing the site.
Do not hesitate to contact us for any questions: in French or in English.
For your convenience, we provide an English translation of this page. This translation is for informational purposes only. In case of conflict of interpretation, the official version of this page is the French version.